IT Support Engineer
Real Secure IT Infrastructure LLC · Dubai, United Arab Emirates
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Visa & work permit infoJob description
Real Secure IT Infrastructure LLC is a UAE-based IT services company specializing in Managed IT Services, Cybersecurity, IT Infrastructure, and IT Projects, supporting organizations with secure, reliable, and scalable technology environments. The company is looking for a hands-on IT Support Engineer to join its infrastructure and network team in the UAE
Responsibilities
- Provide Level 1 and Level 2 IT support to end users via helpdesk
- phone
- or onsite
- Log
- track
- and resolve helpdesk tickets within agreed timeframes
- Support Microsoft 365
- Active Directory
- and Windows Server environments
- Manage networking
- firewalls
- and VPN configurations
- Handle backup
- storage/NAS
- and virtualization tasks
- Monitor system availability and escalate issues as needed
Requirements
- 1-2 years of experience in technical support
- network administration
- or server management
- Experience with cloud services and remote support tools
- Solid technical fundamentals in IT systems and networks
- Good communication skills
Required Qualifications
No required qualifications specified.
Preferred qualifications
- This role is designed for an early-career engineer with practical IT support experience
- Willingness to learn and develop across systems
- cloud
- and cybersecurity
- Prior exposure to multi-client or managed services environments a plus
Required skills
CV Preparation Tips
General CareerHunt guidance only — this is not an employer requirement.
- Highlight the technologies listed in the vacancy and match them to your experience.
- Include relevant projects, case studies, or GitHub/portfolio links where appropriate.
- Show examples of systems you built, improved, or maintained with measurable outcomes.
- Keep the CV focused on the tools, workflows, and problem-solving skills relevant to this role.
Who This Job Is For
This role appears best suited to candidates who have candidates with mid-level experience, the relevant bachelors background, experience with Microsoft 365, Active Directory, Windows Server and can clearly show how their background matches the responsibilities described in the vacancy.
Application Checklist
- Check you meet the experience requirement
- Check required education or qualification
- Update your CV
- Highlight relevant skills
- Apply using the official application method
Frequently Asked Questions
Where is this job located?
This role is based in Dubai, United Arab Emirates.
Is this job remote?
This role is listed as onsite.
What experience is required?
The job is listed at mid level.
What salary is offered?
The role lists AED 2,500 - AED 3,500.
What education is required?
The role lists bachelors as the education requirement.
How can I apply?
Use the official application link listed for this role.
Benefits
- Not specified in listing (recommend confirming directly with employer)
About Real Secure IT Infrastructure LLC
Real Secure IT Infrastructure LLC supports organizations with secure, reliable, and scalable technology environments, focusing on service quality, operational efficiency, and long-term client partnerships
Job details
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